Delete your account

From the app (iPhone)

• Open NEXUS and go to Settings.
• At the bottom, tap “Delete account” and confirm.
• If your account doesn't belong to a company yet or is waiting for approval, “Delete my account” appears on that screen.

From the web console

• Sign in at https://nenexus.app and open Settings.
• In the Account section, open “Delete my account” and confirm with your password.

By email

Write to soporte@nenexus.app from your account's email address with the subject “Delete my account”. We'll confirm it's you before doing it.

What happens next

• Your account stops working immediately.
• It's kept for 30 days in case you change your mind: during that time you can sign in and restore it.
• After 30 days, your account and your personal data (name, email, preferences, personal conversations and reminders, and notification identifier) are permanently deleted.
• Information that belongs to your company (jobs, invoices and payments) stays with the company.
• If you are a company's main administrator, before deleting your account you choose who takes over the administration.